McLaren Specific Services

We are a highly committed, capable, experienced and skilled team that you can leverage to ensure your content management implementations are successful. We can provide the level of support you need to ensure that the ongoing operation and the complete return on investment is fully realised both in terms of implementation costs as well as operational efficiencies within your organization.

Support, Enhance and Maintain Service Offerings

ecms now provides the following range of offerings, customized to your individual needs:

• Solution Support             "your 24 hour, one-stop shop for all McLaren Enterprise Support"
• Solution Health Checks   "is your McLaren Enterprise in good shape?"
• Solution Upgrades          "extending McLaren Enterprise for new requirements"
• Product Upgrades           "upgrading to the latest version of McLaren Enterprise"
• Desk Instructions           "helping your users to use McLaren Enterprise"
• Document Migrations     "a proven migration methodology"

Supporting the whole project lifecycle

In addition to providing service offerings to support, enhance and maintain your McLaren Enterprise solution, the ecms team have 18+ years experience in implementing new ECM systems. From requirements capture, through design, development and testing and on to training, migration and implementation support, we can provide services to support the whole project lifecycle.

We provide services covering the full project lifecycle including

• Project Management
• Change Management
• Requirements Capture including Workshops
• Solution Design
• Solution Development
• Solution Testing
• Migration Strategy, Development and Support Services
• Training
• Go Live Support
• Long Term Technical and Application Support
• CAD System Integration and Reference File Handling

Excellent client relationships with exceptional levels of service

Fostering excellent client relationships with exceptional levels of service is our key objective and as a McLaren Software Services Partner we can also provide complimentary services to existing McLaren Software customers and partners enabling you and your business to maximize the investment in your McLaren Enterprise based implementation.

For further enquiries please contact us.